Chapter 305 Coming up with ideas
Lu Zhaozhao had already noticed what was happening on Tong Huaqiong's side.
She knew that Ruoyu must be taking advantage of the situation again.
Lu Zhaozhao held back his anger and sent away the mistress of a wealthy family, then turned around and walked to Tong Huaqiong with a gloomy face.
Lu Zhaozhao said to Tong Huaqiong, "Aunt Tong, I'm sorry for making you laugh just now."
Tong Huaqiong said: "You can find such waiters who serve dishes to different people in any restaurant."
Lu Zhaozhao said: "If you meet a similar guy in your store, what would you do?"
Ruoyu was sold to the Lu family when she was young and was one of Lu Zhaozhao's maids.
Lu Zhaozhao's affection for her was naturally extraordinary.
Ever since Lu Zhaozhao took over the rouge and powder shop, she asked the maids around her to come to the shop to gain experience.
In the past, the shop was staffed by men, but Lu Zhaozhao started to employ female staff.
Lu Zhaozhao hopes that the maidservants around her will not have to be paired off as servants in the future.
Ever since the shop changed from serving only the ladies and wives of wealthy families to serving any customer, Ruoyu has been adhering to the concept of serving different dishes to different customers.
Situations like today happen almost every day.
Lu Zhaozhao had scolded her and punished her before. She would change every time after being scolded or punished, but would soon make the same mistake again.
Lu Zhaozhao was soft-hearted because they grew up together and didn't know whether to fire her.
Tong Huaqiong thought for a moment and said, "If he is my clerk, it is the responsibility of the shopkeeper and the boss if he makes a mistake once. If he makes the same mistake repeatedly, he must be fired. In addition, this mistake is different from another mistake. If he speaks rudely to customers and treats them badly, he must not be allowed to stay."
Lu Zhaozhao gritted her teeth and said, "I know what to do, Aunt Tong."
Tong Huaqiong thought that Lu Zhaozhao was not a person who would drag his feet. It was obvious that this girl named Ruoyu was very skilled in judging people and serving them what they wanted in their daily lives, so why didn't Lu Zhaozhao fire her?
There can only be one reason, that is, Ruoyu was not hired from outside, she must be her extraordinary maid.
Tong Huaqiong thought for a moment and said, "Zhao Zhao, this Ruoyu is your maid, right?"
Lu Zhaozhao nodded and said, "She grew up with me. She has always been competitive and I have told her many times but she still won't change."
No wonder this girl is not convinced, she is sure that she has a strong backing!
Tong Huaqiong said: "Zhao Zhao, you have to handle this matter carefully. You have to transfer her out of the shop and make sure she is properly placed. Otherwise, it will be a disaster if she is not careful."
For a maid like this who is picky and strong-willed, being transferred out of the shop means being separated from Lu Zhaozhao's core circle.
How could she be willing to do so?
She grew up with Lu Zhaozhao and knew all of Lu Zhaozhao's weaknesses. One careless mistake could lead to a disaster.
Lu Zhaozhao nodded and said with a smile: "Aunt Tong, I understand what you mean. I will handle it properly. If necessary, I will ask grandpa and brother to come forward."
Tong Huaqiong felt relieved.
She didn't believe that the Lu family was so big that it couldn't properly accommodate a maid.
"Madam Chen, take care." Ruoyu saw Madam Chen off carrying two boxes of rouge and powder.
Lu Zhaozhao raised his chin and lowered his voice to say to Tong Huaqiong: "Aunt Tong, that Mrs. Chen is Jin Fengxiang's wife."
Tong Huaqiong looked towards the door and saw that Madam Chen had already boarded the carriage. She didn't know if it was an illusion, but Tong Huaqiong always felt that Madam Chen was looking at her through the curtain.
"Ruoyu, there is nothing for you to do here. Go to the warehouse to take inventory of a batch of rose water from Shengjing." Lu Zhaozhao said to Ruoyu.
Ruoyu knew that Lu Zhaozhao was angry, so she stepped forward and said in a tender voice, "Miss, I didn't mean it. I'll apologize to that sister-in-law, okay? Please forgive me this time."
Lu Zhaozhao said with a straight face: "Just go to the warehouse if I tell you to."
Ruoyu bit her lip and walked away.
Lu Zhaozhao looked at her back and made up his mind that Ruoyu could not stay.
"Mrs. Wen, if Ruoyu offended you just now, it is my responsibility as the boss. I apologize to you." Lu Zhaozhao came to Mrs. Wen and said.
When Wen saw that it was the eldest daughter of the Lu family who came in person to apologize, she was panicked and at a loss what to do.
Lu Zhaozhao continued, "Ruoxue, which rouge did Sister Wen like?"
The purple-robed girl said, "This rose rouge is suitable for Sister Wen."
Tong Huaqiong said, "Master Wen is the pastry chef in my shop. As the boss, I cannot let her suffer any injustice. Since she likes this box of rose rouge, I will pack it for her. I also think that box of jasmine powder is good, so I will pack it together."
Gu Taohua handed over the silver.
Since mother has asked for it, they must be the ones to pay.
Lu Zhaozhao stopped Gu Taohua and said, "Just consider it as my apology to Sister Wen."
Mrs. Wen waved her hands repeatedly and said to Tong Huaqiong, "Boss, I still have the money for the rouge. If you don't let me pay for it myself, I don't want it."
After saying this, he took out a copper coin with a determined look and handed it to Ruoxue.
Tong Huaqiong knew that Wen was a person with a strong sense of self-esteem, so she did not continue the battle.
Anyway, Wen makes good pastries and is a down-to-earth and honest person, so Tong Huaqiong will not treat her unfairly.
She will make a lot of money from Taohua Dessert in the future.
Seeing this, Lu Zhaozhao asked Ruoxue to accept the money, packed an extra box of powder and a box of aromatherapy, and forced Wen to accept them.
After Wen took her daughter away, Lu Zhaozhao personally selected a bunch of cosmetics and skin care products for Tong Huaqiong, including rose rouge, jasmine powder, magnolia balm, etc., and then packed them in a box and gave them to Tong Huaqiong.
Tong Huaqiong did not refuse!
"Aunt Tong, what do you think needs to be improved in my store?" Lu Zhaozhao asked sincerely before seeing Tong Huaqiong off.
Tong Huaqiong said, "Put a few night-shining pearls on the shelf and light up the lights at night. You can try to see if the costume will look more beautiful under the lights."
Lu Zhaozhao sincerely admired Tong Huaqiong. She could even think of such details!
"Just now, when I saw your maidservant judging others by how they serve you, I thought of a point. In fact, it's not only the maidservants who judge others by how they serve them. The ladies and wives of those wealthy families also do this. You might as well set up a VIP room inside to specifically entertain the ladies and wives of those wealthy families. However, if they want to go in and be served, there must be a threshold, such as a certain amount of one-time consumption." Tong Huaqiong said.
Lu Zhaozhao nodded to show that he understood.
Although the shop is doing a booming business now, some of the ladies and young ladies from wealthy families have indeed left since she made the renovations.
These people really don't want to squeeze in with ordinary people to try on makeup.
It was impossible for her to change their minds, but she was unwilling to give up these customers.
Why didn't she think of providing differentiated services to customers?
Seeing that Lu Zhaozhao had taken her point, Tong Huaqiong continued, "I think you can also train your own makeup artists and recruit some skillful girls to do free makeup for customers. Who doesn't like to look pretty? This way, more people will definitely be willing to come into your store."
This method is good.
There is no rouge and powder shop in the entire city that has a makeup artist.
If she launched this service, the reputation of the Lu family's rouge and powder shop would spread even more widely, and others would be unable to catch up.
As expected, she is Aunt Tong. She gave her some ideas after just walking around the shop.
Lu Zhaozhao was so excited that he scanned the goods and stuffed them into the box and gave it to Tong Huaqiong.
Lu Zhaozhao said with gratitude: "Aunt Tong, you don't have to buy rouge and powder from other places in the future. Whenever there is new stock, I will send someone to Qinghe Bay to deliver it to you."