Chapter 196 New Manager Takes Office
Tong Huaqiong withdrew her gaze, and together with He Chao, helped Hong get off the donkey cart.
After getting off the donkey cart, Hong felt that the dizzy feeling was relieved and insisted on walking by herself.
Gu Dashu carried Maner out of the car as well.
"The shopkeeper is here." Hong Xiaoxi said happily.
Today is the payday for Taohua Dessert, and Ma Huateng distributed the monthly salary to everyone early in the morning.
When he worked at Sushiyuan, his monthly salary was always delayed by ten days or half a month.
Everyone knew that the monthly salary of everyone was used by Manager Feng to lend money at high interest rates. Hong Xiaoxi dared not say anything but could only wait anxiously.
On the other hand, Taohua Dessert pays the monthly salary on the stipulated day without any delay.
In addition to the basic monthly salary, there are also bonuses.
The atmosphere of Peach Blossom Dessert today is just like the Chinese New Year.
Hong Xiaoxi asked Ma Huateng and Qin Qingyou to go out for a drink to celebrate, and Ma Huateng said that he would use the money to buy books.
Gu Xiaocao and Liu Qiaoyun made an appointment to go shopping at jewelry and fabric shops to buy a new set of headwear for herself and some clothes for her parents and parents-in-law.
When everyone heard that Tong Huaqiong had returned from Pingchuan County, they all came out to greet her.
Tong Huaqiong had announced to everyone in advance that she was going to Pingchuan County to hire a new manager.
Therefore, when everyone sees He Chao, they know that he is the new shopkeeper.
Everyone helped to carry things, tied up the donkey, and poured tea for Tong Huaqiong and others.
He Chao felt everyone's enthusiasm and was very grateful. Fortunately, with Tong Huaqiong's insistence, they arrived at Yanguan Town today.
Gu Taohua said: "Sister-in-law and Sister-in-law Qiaoyun have already cleaned up the storeroom, and Brother Qingyou and Xiaoxi moved a bed and table from the horse account house."
He Chao thanked him.
Chen Sufen and Liu Qiaoyun arranged for Hong to stay in their temporary residence.
Hong saw that although the house was full of things, it was clean and tidy.
More importantly, no one will say bad things to you when you live here, and no one will come into your house and rummage through your things.
She was satisfied.
"Aunt, just tell me what you need." Liu Qiaoyun said to Hong.
"Aunt, are you sick? Do you want to ask a doctor to check it out?" Chen Sufen asked with concern.
Surrounded by the enthusiasm of Chen Sufen and Liu Qiaoyun, Mrs. Hong relaxed physically and mentally. She smiled and said, "I have an old illness. I have taken medicine. It's okay."
Chen Sufen and Liu Qiaoyun brought hot water and hot meals to Hong, and gave her a few more instructions. Knowing that Hong was not in good health and needed to rest, they left one after another.
After Tong Huaqiong had settled Mrs. Hong, she began to ask about the dispute between Gu Taohua and Liu Yue'e.
To put it bluntly, both of them are right.
One is for product quality, the other is for customer satisfaction.
According to the correct business philosophy, we must pay equal attention to product quality and customer satisfaction and not relax on either side.
Because the quality of the product determines the customer satisfaction.
The current conflicts between the two are not caused by their different ideas, but ultimately due to the lack of people.
If there were enough chefs in the bakery and the goods were delivered on time, the conflict between the two would not have happened today.
"Boss, I've heard this, this is not a problem. It is true that our shop is short of people now, and it is unrealistic to recruit the right people right now, so we can only start with the existing people. For example, for reservations for cakes, I just heard that any of the guys can provide reservation services. If everyone does not communicate in time, all reservations will be concentrated at the same time, and the bakery will certainly be too busy. I thought about it, starting from tomorrow everyone can accept reservations, but when making reservations, one person will be assigned to be responsible for registering and coordinating the delivery time. This person also needs to coordinate the time for the bakery, such as how much time it takes to make a birthday cake, how much time it takes to make a full moon cake, all the time is clearly written and registered, and each guy must master it, so that the next customer who receives a reservation does not need to make a promise about the time limit. And over time, customers will have a good idea of the time for booking cakes, and they will book in advance when booking again, leaving us enough time to prepare."
He Chao quickly took on the role of shopkeeper and began to participate in the discussion.
Tong Huaqiong smiled and said, "It was indeed right to invite you here."
What He Chao said is typical time management.
It is one of the most important links for business operations.
Although coordinating time seems simple, it is difficult to do.
Just like when Tong Huaqiong did experiments in her previous life, she had to communicate and coordinate with various groups, which took a lot of effort.
It's not that she hadn't thought about this, but she was so busy with the shop and the bakery these days that she couldn't coordinate her time.
In addition, she intentionally indulged her employees, hoping that they would think about this themselves and come up with a set of rules.
It seems that Tong Huaqiong still overestimated everyone's abilities.
Now among the shop assistants, there are those who do the accounting, those who attract customers, and those who bake, but there is no suitable manager.
But it doesn’t matter if they don’t have the ability to do so now.
Shop management requires learning.
After all, except Hong Xiaoxi who had worked as a clerk before, everyone else was working in a shop for the first time.
Now with He Chao, she believes that he can not only run Taohua Desserts well, but also help her train a management team.
"Old He, I will call you Manager He from now on. You should take a rest. You will have to go back to work in a few days." Tong Huaqiong said to He Chao.
He Chao smiled and said, "No need to wait for a few days, I will start work tonight. Boss, let me get familiar with the situation of the shop first. You can tell me if you have any ideas."
Now that he has come to Yanguan Town, he has escaped from the predicament of having his reputation tarnished. In addition, Hong's condition has improved, so he is full of energy.
Not to mention starting work in the shop right away, he was eager to risk his life for Tong Huaqiong.
Tong Huaqiong didn't bother to be polite with He Chao. She picked up the account book and let He Chao see the business situation of the shop.
After sorting out the daily affairs of the shop, Tong Huaqiong told He Chao about the business plan of the original Sushiyuan shop.
She plans to transform the Sushiyuan shop into a shop selling various cakes and new-style pastries.
In fact, it is entirely possible to preserve the traditional dim sum of Sushiyuan, which would make it very easy for the pastry chefs and waiters of Sushiyuan to resume their jobs.
But Tong Huaqiong didn't intend to do that.
Firstly, the brand of Sushiyuan has been well-known in Yanguan Town. When people see the name of Sushiyuan, they will think of its dim sum. If it continues to sell traditional dim sum, it may not attract customers. If it sells new dim sum, it will give customers a refreshing feeling. Who doesn’t like freshness? The same is true for customers in Yanguan Town.
Secondly, she wanted to completely eliminate the influence of Sushiyuan and carry out a brand new reform so as to stimulate the creativity of the original employees.
After listening to Tong Huaqiong's business plan, He Chao thought that Tong Huaqiong's considerations were very comprehensive.
Of course, he didn't dare to praise Tong Huaqiong in person. After all, Tong Huaqiong was already his boss and was no longer the shrewish widow in his memory.
He just felt that there was a future in following Tong Huaqiong, and he would be devoted to her from now on.
"There is one more thing I need to trouble Shopkeeper He." Tong Huaqiong said, "You see, my shop is called Taohua Dessert, named after my daughter. I want to train Taohua to take over the shop in the future. I will leave Taohua to you and let her learn how to manage the shop from you. We agreed that you would help me train a new shopkeeper, so let's train Taohua first."
When Tong Huaqiong proposed to cultivate Gu Taohua, it was impossible for He Chao not to be deeply shocked.
After all, in this era, people are raising sons, not daughters.
But He Chao knew that it was not his job to worry about whether his boss was raising a daughter or a son, he just had to do what he was told.
He Chao said, "Boss, don't worry about whether it's troublesome or not. I will definitely train Miss Taohua."