Chapter 161 Treatment of Customers
"Sister Yue'e, don't sell the rest. Leave me half a basket. I'll buy some back for the old lady, the mistress, and the master to try."
When Yuqin saw that only half the basket was left, she smiled and whispered in Liu Yue'e's ear.
Liu Yue'e said, "Yuqin, that's impossible. The rice dumplings are in the shop, and I can't take them away under everyone's noses."
Tong Huaqiong always reminds everyone to serve every customer well and not let any customer feel neglected.
And taking Ma Huateng as an example, if Sushiyuan had not given two batches of mung bean cakes to Hong Yuanwai without saying a word, would it have lost Ma Huateng, a loyal customer?
Once a loyal customer becomes disappointed, he or she will abandon you without even saying goodbye.
No waiter at Taohua Dessert would dare to take away the pastries and give them to richer customers right under the customers' noses.
If wealthy customers want to use the VIP channel, they can make a reservation in advance.
Even the super VIP customers, the Huang family, are no exception.
Liu Yue'e firmly implemented her mother-in-law's policies.
Yuqin said, "Then I can buy all the rest in front of everyone, right?"
Ma Huateng said, "No, don't you see that the line for buying rice dumplings is outside? If you want to buy one, you have to queue outside. There won't be many left by the time it's your turn."
Gu Xiaocao continued, "The purchase limit has been introduced now. Each person can only buy two at most."
This is the marketing strategy of Taohua Desserts. Whenever they launch a new product that is popular with everyone, there will be a purchase limit at the beginning.
The main reason is that Tong Huaqiong is not sure about people's acceptance level. The first batch of new products will always be tried out, and since it is an attempt, she will not prepare so much.
If everyone is interested in the sample and there is a long queue, immediately estimate the number of people in your mind and start limiting purchases.
The popularity of rice dumplings this time is no exception.
Yuqin was a little unhappy when she heard the waiter from Taohua Dessert was trying to make excuses to her.
Could she be an ordinary customer?
Her husband also contributed to the reputation of Taohua desserts.
Gu Taohua was soliciting customers. She caught Yuqin's unhappy mood and pulled her to the private room next to her. She poured hot tea for her and said with a smile, "Sister Yuqin, don't take it to heart that my second sister-in-law and Xiao Ma are too blunt. I apologize to you on their behalf. Think about it, this is the rule of our Taohua Desserts and they can't disobey it. The rice dumplings in the shop are sold to customers. Sister Yuqin, can you be a customer? You are one of us. My mother wants to give you your rice dumplings. Others don't know, but my mother and I are thinking of you."
"My mother said today that she knew you were picky and could tell good from bad. You will definitely like this rice dumpling. The rice dumplings being cooked in the big pot in the yard are better than those sold in the store. In addition to egg yolks and meat, chestnuts are added. My mother specially left this pot for you, and also left a basket for Mr. Huang and Mrs. Huang. She has already told my second brother to send it to the Huang family when the store closes in the evening. My second sister-in-law and Xiao Ma didn't know about it, and it's my fault that I didn't greet you immediately when I saw you come in, causing you to misunderstand them."
Yuqin laughed immediately after hearing this.
Zongzi is secondary, it’s not like the Huang family can’t afford it.
The main thing is that Aunt Tong is thinking about her, which makes her happy.
Yuqin's anger instantly subsided, and she said, "Sister Taohua, it's not easy for you to open a business, how can you not charge for the rice dumplings? I just ate one and the ingredients inside were so solid, I'm afraid it's not cheap."
Gu Taohua smiled and said, "What's the big deal? It's not like we send them every day. Isn't this the Dragon Boat Festival? My mother has always been planning to make some rice dumplings that we don't have in Yanguan Town to honor your old lady."
Yuqin had no doubt about Tong Huaqiong's sincerity.
Aunt Tong was very generous. Every time she came to buy cakes, she would give her some fresh food. It would seem awkward if she said anything more polite.
So he smiled and asked, "When will the rice dumplings be ready?"
Gu Taohua said, "It will probably be evening. Meat dumplings are not as good as sweet dumplings. They taste better when cooked longer."
Yuqin said, "I don't have anything to do anyway. The old lady told me to take a walk and not to rush back. I'll just wait here."
Gu Taohua couldn't refuse either, so she nodded and said, "Okay."
Yuqin waved her hand and said, "Go and do your work, don't worry about me."
Gu Taohua went out and came to the backyard. She saw Tong Huaqiong coming out of the bakery and told Tong Huaqiong that Yuqin came to the shop to buy pastries and ate a rice dumpling, which boosted the sales of rice dumplings.
She took the initiative and promised to give some of the rice dumplings in the pot to the Huang family.
Tong Huaqiong smiled at Gu Taohua and said, "You did the right thing!"
Gu Taohua received Tong Huaqiong's praise and went to the shop with a proud look on her face to attract customers.
Tong Huaqiong looked at Gu Taohua's back and thought that Gu Taohua had become promising, had gained some experience, and had a management style in her approach.
I just don’t know if she still cares about Fan Tong.
Ever since Tong Huaqiong took Gu Taohua to the Xu family to act as a matchmaker to bring Xu Zaohua and Fan Tong together but failed, she has been worried that Gu Taohua would rekindle her feelings for Fan Tong.
Even though Gu Taohua chose her career over a man last time, she was only a fourteen-year-old girl after all, and she was afraid that her unresolved thoughts would be aroused by Fan Tong.
However, what puzzled Tong Huaqiong was that Fan Tong had not visited Taohua Dessert since it opened.
Could it be that Fan Tong and the girl from the village chief’s family in Bison Valley are a couple?
In Tong Da Jiao's memory, Fan Tong was playing both sides. In the autumn of the previous life, Fan Tong was engaged to the girl from the village chief while hooking up with Gu Taohua. Two months after the news that Gu Jingzhe passed the examination and ranked first in the list of scholars came out, Gu Taohua was revealed to be pregnant before marriage.
In Tong Huaqiong's modern mindset, Fan Tong was the mastermind and Gu Taohua was the victim in this unmarried pregnancy incident.
She was just a fifteen-year-old girl, while Fan Tong was an autumn cucumber. He thought that Gu Jingzhe had potential, so he abandoned the village chief's daughter and seduced Gu Taohua.
But the consequences of getting pregnant before marriage had to be borne by Gu Taohua.
Gu Taohua became a laughing stock in the Qinghe Bay area.
The girl from the Buffalo Valley village chief's family jumped into a well because she couldn't stand being jilted. The Gu family suffered the wrath of the Buffalo Valley village chief's family, and their house was smashed to pieces.
In the end, Lu Zhaozhao sent someone to pay silver to settle the dispute.
Because Gu Taohua got pregnant before marriage, she could never hold her head up in front of her mother-in-law when she arrived at the Fan family.
Even though she was bossy in the Gu family, when she arrived at the Fan family, she was tortured by her mother-in-law under Fan Tong's PUA.
After Gu Jingzhe rose to prominence, Gu Taohua even cried and made a fuss, asking Gu Jingzhe to carry Fan Tong's shoes.
Even though Fan Tong took many concubines with the dowry Lu Zhaozhao gave her, she felt that she had no right to be jealous because she was pregnant before marriage.
Thinking of this, Tong Huaqiong shook his head.
"Aunt Tong."
Tong Huaqiong heard Yuqin calling her.
He smiled and said, "Yuqin is here. It's just right that you can take the rice dumplings away after they are out of the pot."
"Okay." Yuqin agreed readily.
While waiting for the pastries to bake, Yuqin chatted with Tong Huaqiong.
The news revealed by Yuqin made Tong Huaqiong listen carefully.